Sole E95 Manual: Comprehensive Guide
This comprehensive guide details the Sole E95 elliptical, covering assembly, operation, maintenance, troubleshooting, and warranty details.
The Sole E95 elliptical trainer represents a popular choice for home fitness enthusiasts seeking a durable and feature-rich workout experience. This model, including the 2019 and 2023 versions, consistently receives positive reviews for its robust construction and smooth operation. This manual provides essential information for owners, covering everything from initial setup and safe usage to detailed maintenance procedures.
Understanding the console, workout programs, and heart rate monitoring capabilities will maximize your fitness results. Furthermore, this guide addresses potential issues, including error codes like E95 (memory and control module failure), and outlines the warranty coverage provided by Sole. Download the PDF for complete details!
Key Features of the Sole E95
The Sole E95 boasts several standout features enhancing the user experience; These include a powerful motor designed for consistent performance, and multiple resistance levels allowing for customized workout intensity. The elliptical offers a variety of pre-programmed workout options, alongside manual mode for personalized training.
Integrated heart rate monitoring, via both contact grips and compatibility with chest straps, aids in achieving fitness goals. A clear display panel provides crucial workout data, and user profiles allow for personalized settings. Durable construction and a generous weight capacity contribute to its longevity and stability.

Safety Instructions
Prioritize safety! Disconnect the elliptical before cleaning or servicing. Read all instructions carefully to reduce the risk of electric shock or injury.
Important Safety Warnings
Before using the Sole E95 elliptical, carefully review all safety instructions; This equipment is intended for exercise only. Always inspect the machine for damage before each use, and do not operate if any parts are missing or broken. Keep children and pets away from the elliptical during operation.
Use caution when mounting or dismounting the machine. Maintain a firm grip on the handlebars. Never step off while the elliptical is in motion. Consult your physician before starting any new exercise program. Be aware of your body’s signals and stop if you experience pain, dizziness, or shortness of breath.
Electrical Safety Precautions
To reduce the risk of electric shock, always disconnect the Sole E95 from the electrical outlet before cleaning or performing maintenance. Never operate the elliptical with a damaged power cord or plug. Avoid using extension cords. This appliance must be grounded.
Do not expose the elliptical to water or moisture. Ensure the power outlet is properly grounded and meets local electrical codes. If the elliptical malfunctions, immediately stop use and disconnect from power. Only qualified personnel should attempt repairs.

Assembly and Setup
Proper assembly is crucial for safe operation. This section provides a detailed parts inventory and step-by-step instructions for setting up your Sole E95.
Unboxing and Parts Inventory
Upon receiving your Sole E95 elliptical, carefully inspect the shipping carton for any signs of damage. Once confirmed, open the box and meticulously inventory all included parts against the provided parts list.
This list details every component, from the main frame sections and console to smaller items like bolts, washers, and covers. Verify that all listed parts are present and undamaged before proceeding with assembly.
Missing or damaged parts should be reported to Sole’s customer support immediately to ensure a smooth setup process. Retain the packaging materials until assembly is complete.
Step-by-Step Assembly Instructions
Begin by attaching the front and rear stabilizer bars to the main frame using the provided bolts and washers, ensuring proper alignment. Next, connect the console mast and carefully route the cables.
Then, install the pedals and footplates, tightening all connections securely. Attach the moving arm assembly to the frame, followed by the rear cover.
Finally, mount the console onto the mast and connect all cables. Refer to the detailed diagrams in the manual for visual guidance. Double-check all bolts for tightness before use.
Initial Setup and Calibration
After assembly, plug in the Sole E95 and power on the console. The initial setup prompts you to enter user information like age, weight, and height for accurate calorie and distance calculations.
Calibrate the console by performing a stride length test, following the on-screen instructions. Ensure the resistance levels function correctly by testing each setting.
Verify heart rate monitor compatibility by testing with a chest strap if applicable. Familiarize yourself with the console’s menu navigation and program options before your first workout.

Console Overview
The Sole E95 console features a display panel, intuitive button controls, and user profile settings for personalized workout tracking and data storage.
Display Panel Explanation
The Sole E95’s display panel provides crucial workout data at a glance. It prominently shows time, distance, speed, incline, resistance level, and calories burned during each session.
Heart rate is also displayed when using the built-in sensors or a compatible chest strap. The panel utilizes a bright, easy-to-read LCD screen. Users can toggle between different data points using the console buttons.
Furthermore, the display indicates the selected workout program and its current stage, offering clear feedback throughout your exercise routine.
Button Functions and Controls
The Sole E95 console features intuitive button controls for effortless operation. The ‘Start’ and ‘Stop’ buttons initiate and pause workouts, while ‘Speed Up’ and ‘Speed Down’ adjust the elliptical’s pace.
Incline is controlled via dedicated ‘Incline Up’ and ‘Incline Down’ buttons. Program selection is managed through a series of program buttons, allowing quick access to pre-set workouts.
The ‘User’ button cycles through saved user profiles, and the ‘Heart Rate’ button activates heart rate monitoring.
User Profiles and Memory Settings
The Sole E95 elliptical allows for multiple user profiles, enabling personalized workout tracking for each family member. Each profile stores individual data like age, weight, stride length, and workout history.
To create a profile, navigate to the ‘User’ settings on the console and follow the on-screen prompts; Saved profiles automatically load upon user selection, customizing the workout experience.
Memory settings also retain program preferences, ensuring a seamless return to favored workout routines.

Workout Programs
The Sole E95 offers diverse workout options, including manual mode, pre-programmed routines, and heart rate control programs for varied fitness goals.
Manual Mode Operation
Manual mode on the Sole E95 elliptical provides complete user control over workout intensity and duration. Users can independently adjust both the resistance level and the incline, tailoring the exercise to their specific fitness needs and preferences. This mode allows for a highly personalized workout experience, enabling individuals to create routines that match their current energy levels and training objectives.
Simply select ‘Manual’ from the program menu, and utilize the increment/decrement buttons to modify resistance and incline. The console displays real-time feedback on speed, distance, time, calories burned, and heart rate, allowing for effective monitoring and adjustment throughout the session. It’s ideal for interval training or maintaining a consistent pace.
Pre-programmed Workout Options
The Sole E95 features nine distinct pre-programmed workouts designed to cater to diverse fitness goals. These include options like Hill, Interval, Fat Burn, Cardio, Strength, and custom programs allowing personalized adjustments. Each program automatically varies resistance and incline throughout the workout, providing a challenging and engaging experience without constant manual adjustments.
To select a program, navigate to the ‘Program’ menu on the console. The display will illustrate the profile of each workout, showing the changes in intensity over time. Users can easily adjust the workout duration and intensity level to match their fitness level. These programs offer variety and structure to your exercise routine.
Heart Rate Control Programs
The Sole E95 offers heart rate control programs, allowing users to target specific heart rate zones during workouts. These programs automatically adjust the resistance to maintain the desired heart rate, maximizing cardiovascular benefits and ensuring effective training. You can utilize the built-in pulse sensors or a compatible chest strap monitor for accurate readings.
To engage these programs, select ‘HRC’ from the workout menu and choose a target heart rate zone. The console will display your current heart rate and adjust the elliptical’s intensity accordingly. Remember, you can also use heart rate monitoring during manual mode or other pre-programmed workouts.

Heart Rate Monitoring
The Sole E95 supports both built-in pulse sensors and compatibility with chest strap monitors for accurate heart rate tracking during exercise sessions.
Using the Built-in Heart Rate Sensors
The Sole E95 elliptical features integrated pulse sensors conveniently located on the handlebars. To utilize these sensors, simply grip them firmly with your hands during your workout. Ensure your palms are in direct contact with the metallic surfaces for an accurate reading.
The console will display your current heart rate in beats per minute (BPM). It’s important to maintain a consistent grip throughout the exercise to avoid inaccurate measurements. You can use the heart rate monitor feature independently of any programmed workout, even during manual mode.
Remember that external factors like excessive movement or dry hands can affect the sensor’s accuracy.
Compatibility with Chest Strap Monitors
For a more precise and continuous heart rate reading, the Sole E95 is compatible with most standard 5kHz Bluetooth Smart (Bluetooth Low Energy ⎼ BLE) chest strap heart rate monitors. These straps offer greater accuracy compared to the handlebar sensors, especially during intense workouts.
To connect a chest strap, ensure it’s paired with the elliptical’s console following the instructions in the user manual. The console will then display your heart rate data transmitted from the chest strap.
Using a chest strap allows for uninterrupted monitoring, even with significant movement.

Maintenance and Troubleshooting
Regular upkeep ensures optimal performance. This section covers scheduled maintenance, cleaning procedures, and solutions for common issues, including error code E95.
Regular Maintenance Schedule
To maintain peak performance and longevity of your Sole E95 elliptical, a consistent maintenance schedule is crucial. Weekly, inspect all bolts and tighten as needed to ensure stability. Monthly, vacuum around the base and console to remove dust accumulation. Every three months, carefully clean the elliptical’s frame with a damp cloth and mild detergent.
Annually, thoroughly inspect the stride rail and lubricate if necessary. Check the heart rate sensors for proper function and cleanliness. Regularly examine the power cord for any damage. Following this schedule will help prevent issues and extend the life of your machine, minimizing potential repairs and downtime.
Cleaning Instructions
Maintaining a clean Sole E95 elliptical is essential for hygiene and optimal performance. Always disconnect the power cord before cleaning. Use a damp cloth with mild, non-abrasive detergent to wipe down the frame, console, and handrails. Avoid harsh chemicals or solvents that could damage the surfaces.
For the display panel, use a microfiber cloth to prevent scratches. Regularly vacuum around the base to remove dust and debris. Do not spray water directly onto the machine; instead, dampen the cloth. Ensure all surfaces are dry before resuming use. Proper cleaning extends the lifespan and maintains the aesthetic appeal of your elliptical.
Troubleshooting Common Issues
If the console doesn’t power on, verify the power cord is securely connected and the outlet is functioning. For unusual noises, check for loose bolts or parts and tighten them. If the resistance isn’t changing, ensure the console settings are correct and the resistance cable is properly connected.
Error code E95 indicates a memory or control module issue, potentially a faulty NOR Flash Memory. If heart rate monitoring isn’t working, check handgrip contact or chest strap battery. If problems persist, consult the full manual or contact Sole’s support.
Error Code E95: Memory and Control Module
Error code E95 on the Sole E95 elliptical signifies a communication failure between the memory and the control module. This typically points to a problem with the controller’s NOR Flash Memory, indicating it may be defective or corrupted. This issue requires professional attention as it impacts the elliptical’s core functionality.
Attempting a power cycle might temporarily resolve it, but a lasting solution usually involves replacing the control module or having the firmware re-flashed by a qualified technician.

Parts and Replacement
Locating Sole E95 parts is straightforward, with options for both Original Equipment Manufacturer (OEM) and aftermarket components available for repair and upkeep.
Identifying Sole E95 Parts
Successfully replacing parts on your Sole E95 elliptical begins with accurate identification. Sole utilizes specific part numbers for each component, ensuring compatibility. These numbers are crucial when ordering replacements. Refer to the exploded parts diagram within the official Sole E95 manual (available online as a PDF) to pinpoint the exact part needed.
Commonly replaced parts include the stride bar, foot pedals, console components, and various drive system elements. When contacting Sole or a parts retailer, having the model number (E95) and the specific part number readily available will expedite the process.
Ordering Replacement Parts
To order Sole E95 replacement parts, begin by identifying the precise part number using the exploded view in the official manual. You can purchase directly from Sole Fitness’s website or through authorized dealers. When ordering, confirm the part’s compatibility with your specific E95 model year, as revisions occur.
Be prepared to provide your elliptical’s serial number for verification. Sole offers both OEM (Original Equipment Manufacturer) and, sometimes, aftermarket options. Carefully compare pricing and warranty information before finalizing your purchase.
OEM vs. Aftermarket Parts
When replacing Sole E95 components, you’ll encounter OEM (Original Equipment Manufacturer) and aftermarket parts. OEM parts are sourced directly from Sole, guaranteeing perfect fit and maintaining the original warranty coverage. They generally cost more but offer assured quality and longevity.
Aftermarket parts, produced by third-party manufacturers, are typically cheaper but may vary in quality. While functional, they might not match the OEM part’s durability or precision. Consider the long-term cost and potential performance impact when choosing.

Technical Specifications
The Sole E95 boasts robust specifications, including dimensions, weight capacity, motor power, and adjustable resistance levels for a tailored workout experience.
Dimensions and Weight Capacity
Understanding the Sole E95’s physical specifications is crucial for ensuring it fits comfortably within your designated workout space and safely accommodates all users. The elliptical’s dimensions are approximately 79.5” in length, 28” in width, and 68” in height. These measurements should be carefully considered when planning its placement within a room.
Furthermore, the Sole E95 is engineered with a substantial weight capacity of 375 pounds. This robust construction ensures stability and durability during intense workout sessions, providing peace of mind for users of varying sizes. Always adhere to the weight limit to maintain the machine’s integrity and prevent potential damage.
Motor Specifications
The Sole E95 elliptical boasts a powerful and durable motor designed to deliver a smooth and consistent workout experience. It features a high-torque, digitally controlled induction motor, ensuring reliable performance even during challenging interval training or extended cardio sessions. The motor is rated at a continuous horsepower of 3.0 HP, providing ample power for users of all fitness levels.
Peak horsepower reaches 3.5 HP, allowing for quick resistance changes and accommodating vigorous exercise routines. This robust motor is built to withstand frequent use, contributing to the overall longevity and dependability of the Sole E95 elliptical trainer.
Resistance Levels
The Sole E95 elliptical offers a wide range of resistance levels, providing customizable workout intensity for users of varying fitness abilities. It features a total of 20 digitally controlled resistance levels, allowing for precise adjustments to challenge and progress your training. These levels are easily adjustable via the console buttons, enabling seamless transitions during workouts.
Whether you prefer a light warm-up or a demanding hill climb, the E95’s resistance system delivers consistent and reliable performance. This broad spectrum of resistance options caters to both beginners and seasoned athletes, ensuring an effective and engaging exercise experience.
Warranty Information
Sole E95 warranty covers the frame for ten years, drivetrain five, electronics two, and one year for labor.
Sole E95 Warranty Coverage
The Sole E95 elliptical boasts a robust warranty, designed to provide peace of mind for owners. The frame is covered for an impressive ten years, safeguarding against structural defects. The motor, a crucial component, receives a five-year warranty, ensuring reliable performance. Electronic components, including the console and sensors, are protected for two years.
Additionally, labor costs associated with repairs are covered for one year from the original purchase date. This warranty applies to the original purchaser and is subject to the terms and conditions outlined in the official Sole Fitness warranty documentation. Proper use and maintenance, as detailed in the manual, are essential for valid warranty claims.
Warranty Claim Process
To initiate a warranty claim for your Sole E95 elliptical, first contact Sole Fitness customer support with detailed information about the issue. You’ll need your original proof of purchase and a clear description of the defect. Sole may request photos or videos to assess the problem remotely.
If a service call is necessary, Sole will coordinate with an authorized service technician. Sole is responsible for providing new or remanufactured parts, at their discretion, and technical support to dealers. Warranty coverage excludes damage from misuse, abuse, or unauthorized repairs.

Downloading the Sole E95 Manual
Access the Sole E95 PDF manual online for parts lists, troubleshooting guides, and maintenance instructions—a valuable resource for owners.
Accessing the PDF Manual Online
Finding your Sole E95 manual online is straightforward. Sole offers a downloadable PDF version directly on their website, providing convenient access to crucial information. This digital format allows users to easily view parts diagrams, troubleshooting steps, and detailed maintenance schedules on any device.
The online manual encompasses all model years, including the 2019 and 2023 versions, ensuring compatibility with your specific machine. Searching “Sole E95 manual” will quickly lead you to the official download link. Having this readily available resource empowers owners to perform self-service repairs and maintain optimal performance.
Sole’s Responsibilities for Parts and Support
Sole Fitness demonstrates commitment to customer satisfaction through comprehensive parts and support services for the E95 elliptical. Their responsibilities include supplying new or remanufactured replacement parts, determined at Sole’s discretion, to both independent dealers and authorized servicing organizations.
Furthermore, Sole provides dedicated technical support to assist these professionals in diagnosing and resolving any issues. This ensures that qualified technicians have the resources needed to efficiently repair and maintain your E95.
Owners can benefit from this network by contacting Sole or a certified service provider.
















































































